Emergency Procedures and Contact Details

A “beforeUdig” emergency is defined as a potentially life threatening situation and may include the following: Major Telecommunication cable damaged, Other situation which may be catastrophic.

The Asset Owners listed below may not represent all owners of underground infrastructure in and around the proposed dig site. It is your responsibility to ensure that you have all the necessary information from all the asset owners at your dig site; you must hand expose any pipes and cables before using heavy machinery.

Protect Pipes, Cables and Lives — beforeUdig

Contact us

RED-BUD Main line 6846 7661 (RED clients only)

RED 24/7 Emergency hotline number 9007 4343 (in case of contractor damage to RED assets)

RED Technologies

beforeUdig is a free online service that enables anyone undertaking excavation work to obtain information on the location of underground assets in and around a proposed dig site — helping to prevent damage, ensure safety, and protect critical infrastructure.

The service provides a one-stop communication platform for contractors, utilities, and asset owners across participating regions.

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